Latest News

Welcome to Ailsa Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Public Holidays

The public holidays upcoming for 2021 and early 2022 are as follows:

19th July 2021, 27th September 2021, 27th December 2021, 28th December 2021, 3rd & 4th January 2022.

The surgery will be closed on those days.

Coronavirus (COVID-19)

The most up-to-date information for the public on COVID-19, including stay at home advice for people who are self-isolating and their families, will always be found on NHS Inform. If you can, please access this resource before phoning 111 for information. You will almost always find the information there that answers your question(s).

In an effort to reduce the spread of the virus, especially to those vulnerable to it, requests for an appointment with the GP or nurse will be triaged by a clinician.  If the GP/nurse decides that you need to come to the surgery, an appointment at the surgery will be organised. We are offering many more telephone consultations, and can offer webcam consultations (instructions at . Please contact reception to book a slot for a video consultation)

We will continue to provide essential services to our patients but may need to restrict some services eg routine annual review of diabetes, heart disease and other chronic diseases.  Please note that if you have any problems in relation to eg your diabetes, please call the Practice for advice.  We will keep patients informed on changes to this via this website.

We thank all our patients for their cooperation.

Organ and tissue donation law in Scotland

The law in Scotland has changed to an opt out system to help save and improve lives.

The Human Tissue (Authorisation) (Scotland) Act 2019 provides for a system of deemed authorisation for organ and tissue donation for transplantation purposes. This is commonly known as an opt out system. 

The law covers the processes surrounding organ and tissue donation, including the role of the family and routine medical procedures and tests that would need to be carried out on a potential donor to ensure that transplantation is likely to be safe, successful and a suitable match for somebody on the transplant waiting list.

Under the new opt out system, if all adults aged 16 years and over have not confirmed whether they want to be a donor, they will be considered to be willing to donate their organs and tissue when they die, unless they choose to opt out. 

You can still choose whether or not you want to be an organ and tissue donor by registering your decision and telling your family. Your faith, beliefs and culture will always be respected.

Full details are available here:

Donation to SSPCA

For Christmas 2019, as we did in 2017 and 2018, we made a donation of food, blankets and toys to the Scottish SPCA Animal Rescue And Rehoming Centre at Cardonald. These were gratefully received and we hope to continue this practice in the future.

Car Park Management

We have introduced a new system of car park management at Ailsa Surgery and Kinning Park Medical Centre.
The system is an Automatic Number Plate Recognition (ANPR) system and will be an effective and accurate method of policing the car park to prevent the abuse of the car park from those who have no business in the Medical Centre. We have had problems with patients and staff struggling to find parking spaces.
The ANPR system went live on 30th May 2019 and notices in the surgery and car park give more details.

New Practice Nurse

We are delighted to announce that our new Practice Nurse, Irene Davidson, joined the practice on 8/4/19. Whilst new to us, Irene has a wealth of experience, having worked in General Practice Nursing for over 20 years.

Please note: Irene works on Monday, Wednesday and Thursday. There will be no practice nurse in the surgery on Tuesday and Friday. If any patient needs dressings or suture removal on those two days, we have access to the Govan Health Centre treatment room nurses. Please speak to our reception staff if you need access to the treatment room services.

Contact Details & Next of Kin

Please update your contact and next of kin details with us. This can be very helpful when someone takes unwell suddenly, or if the surgery need to contact you in a matter of urgency (your consent will be sought before this kind of contact is used). A form is available at reception for this purpose.

Pre-school Immunisations

Please note that pre-school immunisations will no longer be performed in the surgery from the week beginning 16th July 2018. From that date on, they will be administered at the Shields Centre Community Immunisation Clinic, 80 McCulloch Street, Glasgow G41 1NX.

Influenza (Flu) Immunisation

The annual flu vaccine helps protect against the strains of flu virus that are likely to be circulating each winter flu season, which lasts from October to March.

Who should get the flu vaccine immunisation?

Anyone with a health condition, people aged 55 or over, pregnant women, and those who work in health and social care are eligible for free flu immunisation. 

For information on the childhood flu immunisation programme see below.

What is Flu?

Flu is much more than a bad cold. It’s a virus which can make even healthy people feel very unwell. In the most serious cases, flu can bring on pneumonia, or other serious infections which can, in extreme cases, result in death. 

Flu is often spread through the air by coughs and sneezes. It can also be caught by coming into contact with contaminated surfaces. 

When is flu season?

In Scotland, flu season usually begins as the weather gets colder, so get the vaccine as soon as you can. The vaccine is available from October through to the end of March. 

How does the flu vaccine work?

The vaccine takes around 10 days to work and should protect you from flu for around a year. You have to get immunised every year because the virus changes constantly and your immunity reduces over time. Last year’s vaccine won’t necessarily protect you from this year’s flu viruses. The flu vaccine can’t give you flu, but it can stop you catching it.  the vaccine effective?

Over the last ten years, the flu vaccine has generally been a good match for the circulating strains of flu so you can be confident being vaccinated is the best way to help protect yourself against flu, a virus which can cause serious illness. Even when it is not as well matched, if you do develop flu and you have had the vaccine, symptoms may be less severe and you may be less likely to develop complications requiring you to see your GP or being admitted to hospital.

Is the vaccine safe?

The Scottish Government has no safety concerns about the vaccines used in the seasonal flu programme. As with all medicines used in Scotland, the influenza vaccines undergo rigorous safety testing by the Medicines and Healthcare Products Regulatory Agency (MHRA), and no concerns were reported. The MHRA continues to monitor the safety of these vaccines.

What if I am not in one of the eligible groups?

If you are 16 years old or over and not in one of the eligible groups for the free flu immunisation, you can get the vaccine in many high street pharmacies for a small fee.

Who are the eligible groups?

Anyone with a health condition is at particular risk from flu and eligible for the vaccine. Conditions and diseases which make flu more dangerous include:

  • Chronic Respiratory Disease
  • Chronic Neurological Disease
  • All Patients over 65
  • liver problems such as cirrhosis/hepatitis
  • Pregnant Women
  • diabetes
  • Health & Social Care Workers
  • asplenia or dysfunction of the spleen
  • chronic heart  disease
  • being very overweight (BMI over 40)
  • chronic kidney disease
  • Immunosuppression

Anyone undergoing chemotherapy treatment should also get the flu vaccine. If you’re under 18 years, have a health condition or care for someone who does, you should also get the vaccine. 

Anyone aged 65 or over is eligible for the flu vaccine.

Child flu

The flu vaccine is offered to all children in Scotland aged 2–5 years (and not yet in school) at the local Health Board immunisation clinic (children must be aged 2 years or above on 1 September 2020 to be eligible). It is also offered to all primary school children at school. If your child misses their immunisation in school, please contact your local NHS Board (the number will be on the letter informing you of the school vaccination) to find out about other arrangements.

How is the vaccine given?

A tiny amount of the flu vaccine is given as a nasal (nose) spray into each nostril. It is not an injection. It’s quick and painless and there’s no need to sniff or inhale the vaccine.

Our Flu Immunisation Programme for 2020

Our first stock of vaccine arrived in September. Due to COVID-19 we will be running fixed vaccination clinics which will be slower due to the virus, social distancing, the need to change PPE and cleaning. This year, GP practices are responsible for vaccinating the 18-64 “at risk” groups. Vaccination for children and the over-65s is being organised centrally by the Scottish Government and Greater Glasgow and Clyde Health Board. These organisations will be in touch with these groups to explain the arrangements.
If you are within the above cohort of patients ONLY, you can now book your appointment. Our phone lines are extremely busy due to COVID-19 and the coming flu season.

The Age 60 to 64 Group

If you are in the age range of 60-64, and are registered with a General Practice within Glasgow City HSCP, you are eligible for a seasonal flu vaccination this year, and will have received a National letter notifying you of this.  The letter has been sent to people whose date of birth falls between 1st April 1956 and 31st March 1961.

If you have had a flu vaccine since September 2020, or have an appointment to get one, you do not need another vaccination and can ignore the letter.

GP Practices are not involved in the organisation of these clinics and therefore we cannot provide any further information regarding them – please do not phone the Practice about these vaccination arrangements.

Vaccines will be given at ‘’drop in’’ clinics, to patients registered with a Glasgow City General Practice.  (If you are registered with a General Practice in another Health Board area, or another Health and Social Care Partnership within NHS GG&C, please check for the local arrangements that are in place for to deliver vaccination.)

Glasgow City Clinics will take place on

  • Saturday 5th and Sunday 6th December
  • Saturday 12th and Sunday 13th December

A list of the venues and the clinic times are noted below.  Please do not attend these clinics outwith these times.

If you are not able to attend these clinics, Community Pharmacies are also providing vaccinations to this age group from 1st to 13th December, and further information on participating pharmacies can be accessed via the NHS GG&C website.

You should not attend if you have symptoms of Covid 19 i.e.

Temperature, new persistent cough, loss of the sense of taste or smell


If you are attending a clinic, please note the following:

  • You must bring your invitation letter with you – this confirms that you are eligible for a seasonal flu vaccination
  • As there are no appointment times, there may be queues, which might be lengthy at times.  Please be patient
  • You might be required to queue outside, please be prepared by bringing an umbrella, wearing weather appropriate clothing
  • In order to help maintain social distancing – please come alone wherever possible and follow the guidance in place maintaining a 2m distance from those around you at all times
  • Wear a face covering, and use the hand sanitiser available on entry into the site
  • We will have staff in place to support and maintain social distancing – please follow any guidance they give to you
  • It would be helpful to wear a short sleeved top, under your coat or jacket

Clinic Venues and Times For South Glasgow


Clinic Dates

Clinic Times


Castlemilk Health Centre

Dougrie Drive



G45 9AW


Saturday 5th December

Sunday 6th December

Saturday 12th December

Sunday 13th December

8.30am to 12.30 pm

1.00pm to 5:45pm


Please note clinics are closed between 12.30pm and 1.00pm

Please arrive no earlier than 5 minutes before the clinic opening time and arrive no later than 15mins before clinic closing time.

Govan Health Centre

5 Drumoyne Road


G51 4BJ

Saturday 5th December

Sunday 6th December

Saturday 12th December

Sunday 13th December

8.30am to 12.30 pm

1.00pm to 5:45pm


Govanhill Community Building

223 Calder Street


G42 7DR


Saturday 5th December

Sunday 6th December

Saturday 12th December

Sunday 13th December

8.30am to 12.30 pm

1.00pm to 5:45pm


The Over 65 Group

This includes everyone who will be 65 by March 2021.

Letters are now being sent to patients with details of their appointment for flu vaccination. This may be a midweek or weekend appointment. The letters are being sent in batches over 4-6 weeks. The letter includes the number that patients should call if they wish to rearrange their appointment – this number is 0141 201 4180, and the line is open from 10 am until 4 pm. Given the number of people over 65 who are eligible for flu immunisation, the line is extremely busy. Patients should not contact individual Health Centres for this either by phone or in person as they are not able to action such requests, and it increases pressure on lines and / or creates additional footfall. Patients phoning the central number are also advised that if it suits them to do so they can email , and every effort will be made to offer an alternative appointment.

They should include in their email

  • their full name,
    ·       CHI (if known),
    ·       date of birth,
    ·       original appointment details (date and venue),
    ·       if they wish an alternative appointment
    ·       and importantly their mobile number which will be used to text their new appointment details to.

Patients are being invited by date of birth and in alphabetical order, so it is likely that patients from the same household will be given appointments on different days.  If a patient does attend outwith their scheduled appointment slot (for example, accompanying their spouse or partner for their appointment) they will not be vaccinated as they are supplied only with enough vaccine to cover the number of slots at each clinic.

12 to 17 years old with a health condition, young carers and household contacts of those who are shielding.
12 to 17 year olds in these categories (or their parent/carer) should telephone 0141 532 8768 from 23rd September onwards to make an appointment for their flu vaccination (this will not be at Ailsa Surgery). Individuals will be identified from national systems and receive a letter advising them to make an appointment; there will also be the ability to self declare.

People over 55 who are NOT in at-risk groups will also be offered immunisation this year, but will not be in the first cohort of patients immunised. It is hoped that arrangements will be made to ensure that this group is offered immunisation by December at the latest. Further information about this will be posted here once the authorities advise us of the procedure. The Scottish Government has said that it hopes to be able to offer flu vaccination to people aged 50-55 later in the process if vaccine supply allows. Again, further information will be posted here once known, and will be publicised via the media.

The clinics are on an appointment only basis. Our first clinics are on the mornings of 30/9/20, 1/10/20, 8/10/20, 14/10/20 and 22/10/20. More will be added - check here for updates.

It is very important that you read all of the following instructions carefully, to help us to run the clinics as smoothly as possible on the day:

  • Do not attend if you or any members of your household have symptoms of coronavirus, or if you have been told to isolate. Contact us to allow us to reallocate the appointment and we will re-book you for when you are able to leave isolation.
  • Attend on your own unless you need help in mobilising or with translation
  • Do not arrive early or late for your appointment time: we have allocated a strict number of patients per period to ensure that people are waiting for the minimum of time and social distancing is maintained. If you are asked to wait in your car until we are ready for you, make sure that your mobile phone is on, it is not on "silent" and that we have the correct number for you.
  • Please wear a face covering
  • Hand sanitiser is available at the front door - please use it. A forehead temperature check will be made before you can enter the premises.
  • Please follow staff instructions if you are required to wait. If you are in a wheelchair or have very limited mobility, please make yourself known.
  • We encourage you not to touch anything in the practice.
  • You may be asked to wear a disposable shoe covering. This is a health and safety precaution to avoid the floors becoming dirty or wet and slippery. 
  • You will enter through the front door and leave by the back door into the surgery car park.
  • There will be no chairs available to sit while waiting and you will not be able to sit whilst having the vaccination (for infection control).
  • Wear clothing which makes it easy to expose your upper arm; weather permitting please do not wear a coat or any clothing that may need to be removed in order to have your vaccination. The vaccinations will be given in your left arm.
  • Please be aware that there will be NO toilet facilities available on the day in the practice for you to use.

If someone develops fever post vaccination, this should usually resolve within 48 hours. This is a relatively common, expected reaction, and self-isolation and testing for COVID-19 are not required unless COVID is suspected based on other clinical criteria such as cough and/or anosmia (change in taste or smell).If fever persists beyond 48 hours or an individual develops other COVID-19 related symptoms, then they should self-isolate and be recommended to have a test for COVID-19. Testing for COVID-19 may also be considered at any time following clinical assessment, or if there are other epidemiological indications such as being a close contact of a case or part of a cluster.”

Shingles Immunisation

The vaccine significantly reduces the risk of getting shingles, or reduces the severity of it if you do. It can be administered at any time of the year, not just in the Autumn/winter period.


Shingles is an infection of a nerve and the skin around it. It is caused by the same virus as chickenpox and causes painful blisters on the skin.

In Scotland around 7000 people aged 70 years and over get shingles every year. There is a vaccine that can reduce your risk of getting shingles (also known as herpes zoster), or, if you do get shingles, it can reduce how serious the symptoms will be.

How long does shingles last and how serious is it? 

The shingles rash usually appears a few days after the pain begins and lasts for about a week, but the pain can last much longer. And the older you are, the more likely you are to have long-lasting pain. In some cases, the pain persists for several months or even years – this is called post-herpetic neuralgia (PHN). Current treatments for PHN are not very effective, but the shingles vaccine reduces  the risk of getting shingles and PHN.

Pneumococcal Vaccine or "Pneumovacc"

The pneumococcal vaccine protects against serious and potentially fatal pneumococcal infections.

Pneumococcal infections are caused by the bacterium Streptococcus pneumoniae and can lead to chest infections, ear infections, sinus infections, pneumonia, septicaemia and meningitis. At their worst, they can cause permanent brain damage, or even kill.

If you are 65 or over, you will be offered a type of jab known as the pneumococcal polysaccharide vaccine (PPV). This one-off vaccination is very effective at protecting you against serious forms of pneumococcal infection.

It is also offered to people under 65 in "at risk" groups. These groups are the same as those described above for flu immunisation.

Pharmacy First

Since 4/12/17, this scheme has been running to allow women aged 16-65 with symptoms of uncomplicated urinary tract infection (cystitis) to receive antibiotic treatment direct from a pharmacist without having to see a GP first. Patients should normally attend the pharmacy in person and the pharmacist will assess their symptoms and provide advice, NHS treatment (free of charge) or referral as appropriate.
This service is also available for patients over the age of 2 for the treatment of impetigo (minor skin infection limited to a few areas in one area of the body)

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